Investigation of Organizational Support Perceptions of Aviation Employees by Demographic Characteristics

The aviation sector is constantly developing and changing with the effect of globalization and technological innovations. Organizations need their employees, who are the most valuable resources, in order to keep up with this change and development, to achieve sustainable competitive advantage and especially to survive. In this context, the concept of organizational support comes to the fore in order for organizations to reach their goals by increasing the motivation, performance, commitment and job satisfaction of their employees. The aim of this study is to examine whether the organizational support perceptions of aviation employees differ according to their demographic characteristics. The data of the research were collected by the survey method with the participation of 410 employees working at İGA Istanbul Airport. The questionnaire consists of two parts, in the first part there are questions about the demographic characteristics of the participants, and in the second part there are questions about the levels of perceived organizational support. “Perceived Organizational Support Scale” was used in the study. Analysis of variance and t-test were used to determine how the organizational support perceptions of aviation employees differ according to their demographic characteristics. According to the findings, employees' perceptions of organizational support differ according to their age, education and marital status, and there is no difference in terms of gender, seniority in the enterprise and total seniority.